Privacy policy

OUR PRIVACY POLICY

We, Pan-eurasia Sales Marketing Corporation, doing business under the trade name Famous Brands Store (“Paneurasia”, Famous Brands Store, “we”, “us”, “our”), believe your privacy is important.

Our privacy policy explains how we collect, store, disclose, transfer and use your personal information when you access visit or make a purchase from famousbrandsstore-ph.myshopify.com / famousbrands-ph.com (the “Site”). 

This policy will also include the rights and choices you have with respect to your personal information. By purchasing from us, you have explicitly authorized and consented to our collection, use, and disclose your personal data, in accordance with the Data Privacy Act of 2012. 

Collection of Personal Information

 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 


We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers, gcash mobile number), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

We also collect information about you when you create an account with us.   If you sign up by linking to your social media account, we may access information about you, which you have voluntarily provided under your social media provider in accordance with the provider's policies and we will manage your personal data, which we have collected in accordance with our privacy policy.

If you provide the personal information of any third party to us, we assume that you have obtained their consent to share and transfer his/her personal information to us.

Use, Disclosure, Transfer of personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 


- Communicate with you; 
- Screen your orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We also may share your information to our third party logistics partner to help us fullfill and deliver your orders as efficiently as possible.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Promotional and Direct Marketing

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

We may use the personal information you had inputted when you purchased from us or when you subscribe to our newsletter, to send you some promotional / marketing materials about our products and services.   By registering, you consent to the company’s use of your personal information for promotional or direct marketing activities by way of email and SMS.

You can unsubscribe at any time by using the unsubscribe function within the electronic marketing material.  Please note that even if you opt not to receive promotional emails, you might still receive email updates regarding your order. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

 

Privacy of Minors

We do not knowingly accept personal information from people under the age of 18.   In the event that any personal information from people under the age of 18 has been collected, parents may request the removal of their children's personal information. 

 

Security

Although we are committed to respecting and protecting your privacy, and have implemented reasonable arrangements to ensure that they are protected against unauthorized access and collection, there is no method of electronic data transmission or method of data storage that is perfect or impenetrable. Thus, we cannot guarantee that your personal information will be absolutely safe from intrusion during transmission or while stored in our systems.

All Personal Data we collect about you is stored on our or a subcontractors’ secure servers. We comply with our security policies and standards when accessing or using this information and restrict access to your Personal Data only to those persons who need to use it for the purpose(s) for which it was collected.   

This app may include links to websites. We do not control the information collection policies and procedures of sites that can be accessed from this app. If you have any questions about the information collection policies and procedures of external sites, please contact those entities directly. 

Length your information is kept and where we store

We may process and store your information on secure servers, which may be physically located in different countries around the world, outside of the area of Paneurasia office located in the Philippines. All such transfers are performed in accordance with the requirements of applicable law.

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

We may retain your personal information following the inactivity of your Account if retention is reasonably necessary:

  • to comply with applicable laws, regulations or legal obligations;
  • to provide and complete customer support service;
  • to detect and deter unauthorized or fraudulent use of, or abuse of, Services.
  • If retention is needed based on business requirement, we will make the details such as name and contact details anonymous, or securely destroyed.

Access to your information

Subject to applicable law (including any exemptions or derogations under such law), you may have a right to access your personal information, to update, and to object to the processing of your personal information on legitimate grounds. 

To exercise any of your other rights under applicable law, you may use the CONTACT US to forward your inquiries. Upon verification of your identity, we will respond to your request within a reasonable period of time, and in accordance with relevant law.

Changes to privacy policy

We reserve the right to amend this Privacy Policy at any time with or without notice. Updates / revisions will be placed on this page, and will take effect immediately.

Withdrawing consent

You may ask us to stop collecting, using and disclosing your personal data at any time by contacting our Data Protection Officer (for contact details, see below). However, if you do not provide this personal data or if you ask us to stop collecting, using or disclosing it, we will not be able to maintain your registration with the app and process any requests you made thru it.

Contact Us

Please contact our Data Protection Officer if you have any questions about our data protection policies and practices or the information we hold about you, if you wish to withdraw your consent to our use of your personal information or if you have any queries / concerns.  

email: dpo@famousbrands-ph.com

 

Last updated: Sept 1, 2020